- What IT sees
- A managed endpoint with malware on it. Isolate it, reimage it, rotate the user's credentials, close the ticket. Mean time to recovery, measured in hours.
- What OT sees
- The machine that holds the only copy of the current PLC programme, is licensed to one vendor dongle, and cannot be reimaged without a commissioning visit. Isolating it stops the line.
- What the assessment has to establish
- Whether that workstation could reach the controllers at all, what stands between it and them, and whether anything would have detected the traffic if it had. That question is answerable without touching a single controller.