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Healthcare

Healthcare Cybersecurity

CERT-In empanelled cybersecurity services for Healthcare organisations. 6,700+ assessments delivered since 2006.

6,700+
Assessments Delivered
1,000+
Enterprise Clients
150+
Security Professionals
Since 2006
Founded · CERT-In 2008

Challenges

Security challenges in Healthcare

1

HIPAA compliance for organizations handling US patient data or serving US-based clients

2

Patient data protection — EHR/EMR systems, telemedicine platforms, diagnostic lab integrations

3

IoMT and medical device security — connected devices often running unsupported operating systems

4

Legacy hospital information systems with decades-old architectures

5

Clinical network segmentation between patient-facing, administrative, and medical device networks

6

ABDM (Ayushman Bharat Digital Mission) compliance for Indian healthcare providers

Trusted by

ICICI Bank
NPCI
HDFC
Mahindra
Aditya Birla
PhonePe
Pernod Ricard
Swiggy
Asian Paints
Yes Bank
Tata Play
Larsen & Toubro
Voltas
DHL Express
Etihad Airways
Amazon Pay
Go Digit
Pharmeasy
BillDesk
Jubilant Foods
UltraTech
Titan
Infosys
Capgemini
Groww
Sephora

The shape of the risk

A hospital cannot fail closed

Every other sector on this site can take a system offline while it is fixed. Clinical systems are the exception, and it changes what testing is allowed to look like.

The constraint that defines healthcare security is that the safe failure mode is unavailable. A payment system that stops is an incident; an imaging system that stops during a procedure is a clinical event. That rules out a great deal of ordinary testing practice — no active scanning against a device in clinical use, no fuzzing an interface a monitor depends on, no patching window that assumes an eight-hour outage. It also means the estate accumulates: equipment with a fifteen-year service life runs an operating system that reached end of support a decade ago, cannot be patched without revalidation, and cannot be replaced because the replacement costs more than the department's annual budget. Assessment here is about establishing what is actually reachable and what compensating control stands in front of it, not about producing a vulnerability count that the organisation already knows and cannot action.

The estate

What is actually connected in a hospital

The systems that hold the data and the systems that deliver the care are on the same network far more often than either team believes.

HIS and EMR

The record system and everything integrated into it — orders, results, discharge, and the interfaces that carry them between departments.

Imaging and PACS

DICOM services, modality worklists and archives. Imaging protocols were designed for a trusted network and frequently authenticate weakly or not at all.

Connected medical devices

Infusion pumps, monitors, analysers and anything else with an address. Often unmanaged, often unpatchable, and often on the same segment as the workstation someone reads email on.

Patient-facing digital

Appointment booking, teleconsultation, patient portals and health apps — the surface a stranger can reach without being on the premises.

National digital health integration

Health-ID and record-exchange integrations, which move records outside your perimeter and bring somebody else's identity assertions inside it.

Pharmacy, billing and claims

The financial half of the estate, carrying payer integrations and the personal and payment data that come with them.

The obligations

What binds an Indian healthcare provider

There is no single healthcare cyber instrument. What applies arrives from three directions at once, and one of them applies to every organisation in the country.

SourceWhat it requires of youWhy it is missed
CERT-In Directions, 2022 Reporting of specified cyber incidents within six hours of noticing, synchronised system clocks, and retention of logs within India for 180 days. They apply to every organisation in the country, not to a regulated subset, so nobody receives a letter telling them they are in scope.
Digital Personal Data Protection Act, 2023 Obligations as a data fiduciary over personal data, including breach notification, purpose limitation and the consent architecture behind processing. Health data is among the most sensitive categories a fiduciary can hold, and hospitals hold it for people who never had a meaningful choice about providing it.
National digital health participation The security and privacy conditions attached to participating in national health-record exchange, which bind you to how you handle records that arrive from elsewhere. Integration is usually driven by a service or product team, and the security conditions travel with the integration rather than with the compliance function.
Contractual and accreditation demands Payer, insurer, corporate-client and accreditation requirements — increasingly including evidence of independent testing. These arrive as questionnaires rather than regulation, and they are frequently the strictest requirement an organisation is actually held to.

CERT-In Directions, 2022

What it requires of you
Reporting of specified cyber incidents within six hours of noticing, synchronised system clocks, and retention of logs within India for 180 days.
Why it is missed
They apply to every organisation in the country, not to a regulated subset, so nobody receives a letter telling them they are in scope.

Digital Personal Data Protection Act, 2023

What it requires of you
Obligations as a data fiduciary over personal data, including breach notification, purpose limitation and the consent architecture behind processing.
Why it is missed
Health data is among the most sensitive categories a fiduciary can hold, and hospitals hold it for people who never had a meaningful choice about providing it.

National digital health participation

What it requires of you
The security and privacy conditions attached to participating in national health-record exchange, which bind you to how you handle records that arrive from elsewhere.
Why it is missed
Integration is usually driven by a service or product team, and the security conditions travel with the integration rather than with the compliance function.

Contractual and accreditation demands

What it requires of you
Payer, insurer, corporate-client and accreditation requirements — increasingly including evidence of independent testing.
Why it is missed
These arrive as questionnaires rather than regulation, and they are frequently the strictest requirement an organisation is actually held to.

How to approach it

Establish reachability before you count vulnerabilities

Frequently Asked Questions

Can you test without disrupting clinical systems?

Yes, and the method changes to make that true rather than the scope shrinking to avoid it. Clinical segments are approached with passive discovery and traffic analysis, with any active work confined to maintenance windows and to devices confirmed out of clinical use. The internet-facing estate — portals, booking, teleconsultation, integrations — carries no such constraint and gets a full assessment. What we will not do is run active testing against a device in clinical use because the scope document says the subnet is in scope.

Most of our medical devices cannot be patched. What is the point of testing them?

To establish what an unpatchable device can actually reach, and what reaches it. That converts an unfixable vulnerability list into a segmentation and monitoring programme, which is actionable. It also produces the evidence needed when a payer, insurer or accreditation body asks how a known-vulnerable device is controlled — an answer that says "it is isolated to this segment and monitored for this behaviour" is one that survives the follow-up question.

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